{"id":795,"date":"2026-06-23T00:13:55","date_gmt":"2026-06-23T00:13:55","guid":{"rendered":"https:\/\/herobuilder.site\/build\/refund-policy\/"},"modified":"2026-06-23T00:13:55","modified_gmt":"2026-06-23T00:13:55","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/herobuilder.site\/build\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<main class=\"hb-ecosystem-page hb-policy-page\"><section class=\"hb-eco-hero\"><div class=\"hb-eco-copy\"><span class=\"hb-eco-kicker\">Refunds<\/span><h1>Refund Policy<\/h1><p>This page explains the general refund expectations for HeroBuilder services, digital products, hosting-related services, and custom project work.<\/p><div class=\"hb-ecosystem-actions\"><a class=\"hb-eco-btn hb-btn-primary\" href=\"https:\/\/herobuilder.site\/build\/contact\/\">Ask a Question<\/a><a class=\"hb-eco-btn hb-btn-ghost\" href=\"https:\/\/herobuilder.site\/build\/support-help-center\/\">Visit Support<\/a><\/div><\/div><div class=\"hb-eco-visual\"><div class=\"hb-eco-panel\"><strong>Refunds<\/strong><span>Clear expectations<\/span><span>Service guidance<\/span><span>Customer protection<\/span><\/div><\/div><\/section><section class=\"hb-eco-section hb-eco-split\"><div class=\"hb-eco-text\"><span>Refunds<\/span><h2>Service and project work<\/h2><p>Refund eligibility may depend on the type of service, project progress, completed work, digital access, and the specific agreement or checkout terms connected to the purchase.<\/p><\/div><div class=\"hb-eco-mock\"><div class=\"hb-eco-mock-top\"><\/div><strong>Service and project work<\/strong><p>This page gives customers a clear starting point for understanding HeroBuilder policies. Contact HeroBuilder with questions before purchasing or using services.<\/p><\/div><\/section><section class=\"hb-eco-section hb-eco-split\"><div class=\"hb-eco-text\"><span>Refunds<\/span><h2>Digital products and access<\/h2><p>Downloadable items, software access, templates, licenses, and account-based products may have different refund limits once access has been delivered.<\/p><\/div><div class=\"hb-eco-mock\"><div class=\"hb-eco-mock-top\"><\/div><strong>Digital products and access<\/strong><p>This page gives customers a clear starting point for understanding HeroBuilder policies. Contact HeroBuilder with questions before purchasing or using services.<\/p><\/div><\/section><section class=\"hb-eco-section hb-eco-split\"><div class=\"hb-eco-text\"><span>Refunds<\/span><h2>Requesting help<\/h2><p>Contact HeroBuilder with your order details if you have a refund question. We will review the request and explain the next step clearly.<\/p><\/div><div class=\"hb-eco-mock\"><div class=\"hb-eco-mock-top\"><\/div><strong>Requesting help<\/strong><p>This page gives customers a clear starting point for understanding HeroBuilder policies. Contact HeroBuilder with questions before purchasing or using services.<\/p><\/div><\/section><section class=\"hb-eco-section hb-eco-strip\"><div><span>Policy navigation<\/span><h2>Related legal and support pages<\/h2><p>Keep these links visible so customers can find terms, privacy details, refunds, hosting rules, and support expectations before they start.<\/p><\/div><nav class=\"hb-legal-links hb-legal-links-shortcode\" aria-label=\"Legal and support policies\"><a href=\"https:\/\/herobuilder.site\/build\/build\/privacy-policy\/\">Privacy Policy<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/terms-of-service\/\">Terms of Service<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/refund-policy\/\">Refund Policy<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/hosting-terms\/\">Hosting Terms<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/acceptable-use-policy\/\">Acceptable Use<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/support-policy\/\">Support Policy<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/software-license-terms\/\">Software License<\/a><span aria-hidden=\"true\">\u2022<\/span><a href=\"https:\/\/herobuilder.site\/build\/build\/security-policy\/\">Security<\/a><\/nav><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Refunds Refund Policy This page explains the general refund expectations for HeroBuilder services, digital products, hosting-related services, and custom project work. Ask a QuestionVisit Support RefundsClear expectationsService guidanceCustomer protection Refunds Service and project work Refund eligibility may depend on the type of service, project progress, completed work, digital access, and the specific agreement or checkout [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_exclude_summary":false,"_ayudawp_aiss_summary":"","_ayudawp_aiss_summary_provider":"","_ayudawp_aiss_summary_hash":"","footnotes":""},"class_list":["post-795","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/pages\/795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/comments?post=795"}],"version-history":[{"count":0,"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/pages\/795\/revisions"}],"wp:attachment":[{"href":"https:\/\/herobuilder.site\/build\/wp-json\/wp\/v2\/media?parent=795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}