Refund Policy
This page explains the general refund expectations for HeroBuilder services, digital products, hosting-related services, and custom project work.
Service and project work
Refund eligibility may depend on the type of service, project progress, completed work, digital access, and the specific agreement or checkout terms connected to the purchase.
This page gives customers a clear starting point for understanding HeroBuilder policies. Contact HeroBuilder with questions before purchasing or using services.
Digital products and access
Downloadable items, software access, templates, licenses, and account-based products may have different refund limits once access has been delivered.
This page gives customers a clear starting point for understanding HeroBuilder policies. Contact HeroBuilder with questions before purchasing or using services.
Requesting help
Contact HeroBuilder with your order details if you have a refund question. We will review the request and explain the next step clearly.
This page gives customers a clear starting point for understanding HeroBuilder policies. Contact HeroBuilder with questions before purchasing or using services.
Related legal and support pages
Keep these links visible so customers can find terms, privacy details, refunds, hosting rules, and support expectations before they start.
